Terms & conditions
Terms & conditions
Please find below the terms and conditions of business with The Yoga Edge Limited. If you continue to browse and use this website and our services, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our sub-pages (see below) govern The Yoga Edge’s relationship with you. We reserve the right to change any information on this website at any time, including class times, locations, teachers and prices. We may change our policies from time to time by updating the relevant page on our website.
Payments and refunds
All payments are non-refundable. Payments and data capture is provided by our booking software Mindbody. By using this service you agree The Yoga Edge is not responsible for the processing of your personal and financial data.
Booking and cancellation
We have a cancelation policy of 2 hours for classes, 24 hours for private sessions, and 14 days for workshops. Please see our booking policy for more details.
Waiver of liability
Upon registering with us you will be required to accept our waiver of liability. This is mandatory, along with disclosing your injuries or medical conditions. This waiver of liability statement applies to all services taken with us.
‘By ticking below you understand that neither the individual teachers nor The Yoga Edge Limited will be liable for any damage or injury resulting from your practice, nor any loss or damage to personal belongings. You understand that classes may be physically strenuous and you voluntarily participate in them with the knowledge that there is risk of accident, injury or death. You must not perform any posture to the extent of strain or pain. You recognise that it is your responsibility to notify the teacher of any illness or injury before the start of every session. You must inform the teacher immediately should you not want to be physically adjusted during the session. You understand that due to the nature of hot yoga, surfaces may be slippery and you will take care when moving around the studio. You agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against The Yoga Edge, its teachers or its clients for any accident, injury, property loss, or wrongful death, whether caused by negligence or otherwise.’
If you have provided your phone number we use this to contact you if last minute changes to your booking have to be made for example if a teacher is ill and no replacement can be found at short notice. If you sign up to our introductory offer we may contact you by phone and email to provide support and guidance.
Hands-on assists
Teachers at The Yoga Edge may apply physical hands on adjustments or use relaxing oils or scents. You must inform the teacher at the beginning of every session should you not want to be physically adjusted in any way.
Class changes
The Yoga Edge reserves the right to change or cancel yoga classes at any time, including teacher substitutions. We will endeavour to contact those effected as soon as possible.
Suspensions and terminations
To suspend your pass please use the suspension form. To terminate your pass you must email us at info@theyogaedge.co.uk. We do not accept termination by phone or by any other method.
Security
The Yoga Edge takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using The Yoga Edge website you accept the inherent security implications of dealing online and will not hold The Yoga Edge responsible for any breach of security unless such breach has been caused by The Yoga Edge's negligence.
Mobile phones
All mobile phones must be switched off or on silent and put away before the start of the session. Strictly no phones in the yoga room. Should you need to have your phone with you as a one off (i.e. you are waiting for an emergency call) you must notify to the teacher before the session for permission. You are not permitted to audio/video record the session unless given permission from the teacher.
Right to refuse
We reserve the right to dismiss you from using our services at any time. It is your responsibility to inform us of any injury, pregnancy, or medical conditions before the start of every session, and we reserve the right to refuse entry on this basis. If you are new to physical exercise it is advisable that you consult your doctor before attending class. You should not use our services under the influence of alcohol or drugs.
No sharing
Please note that pricing options cannot be shared between users. Each user will need their own pricing option.
Retreats
The retreats advertised on our website are independently run by our yoga teachers. Upon expressing interest in one of the retreats, you will be connected with the teacher directly to continue your enquiry. The Yoga Edge is the third party advertiser only and cannot be held responsible for any of the information displayed on the website.
Live-streamed and recorded classes
By participating in our live-streamed and recorded yoga classes you understand that neither the individual teachers nor The Yoga Edge Limited will be liable for any damage or injury resulting from your use of this service. You understand that classes may be physically strenuous and you voluntarily participate in them with the knowledge that there is risk of accident or injury. The teacher will not be able to give physical adjustments or personal feedback during the class. You must not practise to the extent of strain or pain. Ensure that you practise in a suitably sized space with no risk of harm. The access details are intended for use by the recipient only and must not be shared with anyone else.
Sub-pages
The above terms and conditions are set out in conjunction with the following sub-pages:
